ISCOM 424 Week 5 Learning Team Assignment Supply Chain Management Plan

ISCOM 424 Week 5 Learning Team Assignment Supply Chain Management Plan

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Develop a clear plan for improving supply chain operations. Outline this plan and use it as a guide when creating your presentation.

Begin by comparing and contrasting methods that may enhance your supply chain’s efficiencies. Your recommendations must include the outlook for your company’s production efforts and its customers.

Create a presentation with a minimum of 12 slides. Your presentation must include the following:

·  The diagram from the Supply Chain Complexities assignment

· The proposal from the Best Practices for Customer Relationship Management assignment

· Your recommendations for enhancing efficiencies and predictions for the outcomes of your recommended methods

· At least one table that demonstrates clear, customized measures for process improvements. These measures must include performance measures, relationship measures, cost reduction measures, and any other measures you may recommend

· An illustrated chart or diagram that explains how collaborative planning, forecasting, and replenishment processes affect supply chain management

· A rationale for how your plan effectively carries out improvements in supply chain operations at Riordan Manufacturing

Be sure to cite at least two sources in your presentation

A Turnitin Plagiarism Check Report

Properly cite your references

ISCOM 424 Week 5 Individual Assignment Globalization and Competition Training Document

ISCOM 424 Week 5 Individual Assignment Globalization and Competition Training Document

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You have earned your promotion because of your excellent values, ethics, integrity, and hard work. Riordan is hiring hundreds of new employees, and one of your first responsibilities is to prepare training materials for new hires.          

Design a 600 to 900 word training document that Riordan will disseminate to new hires. In this document, explain how globalization has changed competition strategy and how Riordan is addressing these fundamental changes.

Be sure to cite at least two sources in the paper

A Turnitin Plagiarism Check Report

Properly cite your references

ISCOM 424 Week 4 Learning Team Assignment Best Practices for Customer Relationship Management

ISCOM 424 Week 4 Learning Team Assignment Best Practices for Customer Relationship Management

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Riordan has assembled your team to create a CRM best practices proposal. You were chosen because of your exemplary skills in management and your ability to collaborate to create quick and effective results.

Write a 700 to 1,000-word proposal. Choose at least three specific processes in Riordan’s supply chain that directly affect customer satisfaction. Include a description of your assessment of customer satisfaction improvements and the organization’s ability to meet customer expectations. Provide support for recommended organizational process improvements and best practices for customer relationship management. Include support for how your recommendations will improve the supply chain operations.

Format your proposal consistent with APA guidelines.

Be sure to cite at least two sources in the paper

A Turnitin Plagiarism Check Report

Properly cite your references

ISCOM 424 Week 4 Individual Assignment Customer Lifetime Value Metric

ISCOM 424 Week 4 Individual Assignment Customer Lifetime Value Metric

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Individual Assignment: Customer Lifetime Value Metric Use the course materials supplement Customer Lifetime Value Metric, found on your student Web page, to calculate the lifetime value of a customer who has recently contracted with Riordan Manufacturing.

Customer Lifetime Value Metric

Read the scenario below, and then use the table to calculate customer lifetime value.

Scenario

Bilberry Beverages, Inc. is a newly acquired Riordan Manufacturing customer. Bilberry offers four flavors of berry soda. Each flavor requires its own bottle. Bilberry needs six pallets per month for each flavor. Pallets hold 700 bottles. Each bottle costs Riordan 18¢ to produce and label. Bilberry pays 38¢ per bottle, including shipping. Riordan absorbs the shipping cost, which is $12 per pallet.

The average contractor remains a loyal customer of Riordan Manufacturing for 7 years and losses account for only 4% of total sales over the average lifetime of these relationships.

Using these averages, and the figures provided in the scenario, calculate customer lifetime value for Riordan’s relationship with Bilberry Beverages, Inc.